IT Service Management Strategy

To meet the needs of your business, you first need to determine your current and future needs.

Based on the analysis results you then define an IT Service Management Strategy to implement solutions that are designed to achieve desired objectives.

rks.consulting will work with your IT Executive Team to examine the key elements of strategy and the choices that should be made to define your common IT Strategy.

We assist and guide you through the process of

• Choosing the services that you will offer
• Determinating the corresponding capabilities that are required and the characteristics of the processes, organization, and technologies necessary to deliver those services
• Establishing the style and nature of relationship between your business and your IT department
• Defining the way in which the services are to be sourced, delivered, and managed.
• Developing the value proposition for the chosen services